Dispatch Order and Dispatch Assignment Status and Actions

You can monitor the status of your dispatch orders and assignments from the DISPATCH screen. You can also take multiple different assignment actions depending upon the status of the order and/or assignment. Each of these actions is accessible from the shortcut menu that appears when you hover over an order or an assignment .

Dispatch Orders

Assignment Status	Description	Available Actions
Scheduled	This is the status for dispatch orders that have just been created. It will also be the status of dispatch orders with assignments that have been accepted/claimed by haulers who have not yet punched in/begun.	Edit Cancel On Hold Copy History
In Progress	At least one hauler has punched in to one assignment for this dispatch order.	Edit Complete On Hold Copy History Roll Forward View All Loads Message All
Completed	All assignments have been completed (punched out) and/or canceled by dispatch. There are no in progress or scheduled assignments remaining.	View Re-activate Copy History Roll Forward View All Loads Open Page (Delivery Tracker) Send Message (Delivery Tracker) Send Daily Summary
Canceled	All assignments have been canceled by dispatch and/or scheduled haulers.	View Re-activate Copy History
On Hold	Dispatch orders that have been created but not yet dispatched to haulers. These orders often act as a placeholder awaiting more information to finalize the order, weather to clear, or other reasons. Orders that were In Progress can also be placed On Hold.	Edit Complete Resume Copy History Roll Forward View All Loads Message All Open Page (Delivery Tracker) Send Message (Delivery Tracker)

Dispatch Assignments

Assignment Status	Description	Available Actions
Searching	Assignments that have been posted to the Trux Marketplace and are available for verified haulers to claim.	Edit Cancel
Searching Expired	Assignments that were posted to the Trux Marketplace but were not claimed by a verified hauler before expiring.	NA
Requested	Assignments that have been dispatched to a specific hauler but not yet accepted. The dispatched hauler(s) will be notified that they have been specifically requested for your assignments, and they will be able to Accept or Reject the request.	Edit Message Cancel
Rejected	Assignments that have been rejected by requested haulers.	Message
Scheduled	Assignments that you have dispatched to haulers and have not yet begun. Also, assignments that have been claimed (from the TRUX Marketplace) or accepted by a 3rd party hauler.	Edit Message Cancel
Punched In	The assigned hauler is punched in on the assignment, and the load status is unknown (e.g., there is no scale system integration).
Punched In Loaded	A punched in hauler is on the way to the job site/end location with material.	Edit Complete Cycle Report Message
Punched In Empty	A punched in hauler is on the way to the plant/start location to pick up material.	Edit Complete Cycle Report Punch Out Message
Punched Out	Assignments that have been completed - the assigned hauler has punched out.	Cycle Report Message
Dispatcher Canceled	Assignments that you canceled before the start time.	Message
Hauler Canceled	Assignments that a hauler canceled after having previously accepted/claimed.	Message

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Dispatch Orders

Dispatch Assignments

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Dispatch Orders

Dispatch Assignments

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