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Heath Umbach

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Latest activity by Heath Umbach
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    Heath Umbach created an article,

    Trux Release Notes - New Sidebar/Main Navigation Menu Interface

    We've made some improvements to the look, feel, and behavior of the main navigation/sidebar menu. Here's a quick overview video of this functionality: The expanded/default state is unchanged and...

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    Heath Umbach created an article,

    Trux Release Notes - Bulk Driver Assignment

    Overview Dispatchers can now select multiple drivers at a time and assign them to a specific dispatch order as a group. The number and load and truck assignments will vary based on the type of haul...

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    Heath Umbach created an article,

    Trux Deliver Release Notes - 10/12/2023

    Release Version 12.20.0 Update Dispatch Order Status from Order Shortcut Menu Dispatchers frequently have to change the status of dispatch orders to accommodate issues reported on the job site, wea...

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    Heath Umbach created an article,

    Trux Deliver Release Notes - 10/27/23

    Release Version 12.21.0 Dispatcher Filter Dispatchers now have the ability to filter orders by the dispatcher who created them allowing them to quickly locate "their" dispatch orders without having...

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    Heath Umbach created an article,

    Trux Deliver Release Notes - 09/28/2023

    Release Version 12.19.0 Editing Copied Dispatch Orders Dispatchers can now Copy AND Edit dispatch orders - individually and in bulk.   To edit a copied order, click the new Edit icon next to each ...

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    Heath Umbach created an article,

    Trux Deliver Release Notes - 09/15/2023

    Release Version 12.18.0 Dispatch Order Keyword Search Dispatchers now have the ability to search for Dispatch Orders using a simple but powerful keyword search. This is a type-ahead search (e.g., ...

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    Heath Umbach created an article,

    How do I replace/update a load slip?

    You can view and update load slips for completed loads on the Earnings screen. Watch this video to see how. Follow the steps below to replace a load slip image.   From the Earnings screen, tap ...

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    Heath Umbach created an article,

    How do hauling rates get set for Marketplace work?

    Occasionally, we get questions from haulers about how and/or who sets the rates for work that gets posted on the Trux Marketplace. The short answer is, Trux doesn't set the hauling rates for the wo...

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    Heath Umbach created an article,

    Mobile Phone Power and Battery Settings

    What is Low Power Mode (iOS)/Power Saving Mode (Android)? Low Power Mode (LPM) or Power Saving Mode (PSM) reduces the amount of power that your mobile device uses when the battery gets low. What d...

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    Heath Umbach created an article,

    Why, When, and How Does Trux Use GPS Tracking

    The ability to track loads and deliveries as they make their way from the plant/quarry to the job site/destination is a key benefit for our contractor and material producer customers. But it’s actu...