Heath Umbach
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Activity overview
Latest activity by Heath Umbach-
Heath Umbach created an article,
TRUX Release Notes - 10/14/2021 (v10.20.0)
Release Date: 10/14/2021 Filter Canceled Assignments Sometimes you have dispatch assignments that you want to hide because they are cluttering your view, when you really want to focus on all of you...
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Heath Umbach created an article,
How can I increase the font size in Drive?
You can change the font size on your screens in the Drive app in just a few taps. Watch this video to see how: Follow the simple steps below to change the font size in Trux Drive. Tap the...
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Heath Umbach created an article,
Placing and Managing Reorder Requests from Delivery Tracker
Vulcan customers can now submit reorder requests directly from within the Delivery Tracker! The following sections describe the customer experience and how dispatchers manage reorder requests. Cust...
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Heath Umbach created an article,
Trux Release Notes - 09/02/2021 (v10.17.0)
Release Date: 09/02/2021 Download Load Ticket Image Choice Dispatchers now have the option to choose what type of load ticket image they want to download - hauler-uploaded load ticket images or e-T...
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Heath Umbach created an article,
Trux Deliver Overview
Welcome to Trux Deliver! The screens and information below will describe the general layout of Trux and show you how to access help resources within Trux. General Layout and Navigation Main navig...
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Heath Umbach created an article,
Dispatching haulers
Dispatching haulers to assignments is as easy as dragging and dropping a hauler onto a dispatch order from the DISPATCH screen. See how Show me how Click the button below to be guided through how ...
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Heath Umbach created an article,
Track your haulers
You can track all of your active haulers, from the time they punch-in to the time they punch-out, on the DISPATCH screen and on the TRACK screen. See how Show me how Click the button below to be g...
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Heath Umbach created an article,
Trux Release Notes - 08/19/2021 (v10.16.0)
Release Date: 08/19/2021 Load Slip Download Improvements We've improved the bulk load slip download feature on the SHIFTS screen to make it easier for you to access and organize all of your documen...
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Heath Umbach created an article,
Communicating order status with your customers
Your customers need to know the status of their orders. But placing and receiving multiple calls throughout the day is very time consuming (for you, your haulers, AND your customers). That's why we...
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Heath Umbach created an article,
Creating Dispatch Orders
A dispatch order is a single day commitment to deliver material/product to a customer delivery location. Dispatch orders are comprised of loads rolled up into dispatch assignments. You can create a...