The following video summarizes all of the features that were released for Trux Deliver in 2022.
Each of these features shown in the video are listed and summarized below with a reference to the time mark in the video that covers each category. Click on a category below to jump to that section of this article. Click on an individual feature to go to the original release notes that describe how that feature works in more detail.
- Sales Orders (0:41)
- Draft Dispatch Orders (2:21)
- Dispatch Orders (4:01)
- Filters (7:38)
- Delivery Tracker
- Ticket Transcription (8:53)
Dispatchers now have the ability to manage hauler load slip image requirements at the Sales Order level. This controls the Require Load Slip Images checkbox of the underlying Dispatch Orders that are created from the Sales Order.
Trux has added support for a fourth freight rate option - Hourly - to calculate the worth of the trucking performed. Trux now supports the following freight rate units:
- Ton: The hauling performed is valued based on the # of tons moved by the hauler
- Cubic Yard: The hauling performed is valued based on the # of cubic yards moved by the hauler
- Load: The hauling performed is valued based on the # of loads moved by the hauler
- Hour: The hauling performed is valued based on the amount of time (hr/min/sec) the hauler worked
In order to more quickly and accurately schedule Dispatch Orders, the Start and End times of newly-created Dispatch Orders now consider the Hours of Operation set in the Origin Profile (where configured).
Draft Dispatch Orders
We've made several changes to Draft orders and assignments to make it easier for you to distinguish them from other orders and assignments.
We've added the ability to cancel a draft dispatch order directly from the dispatch order shortcut/context menu.
If a Scheduled dispatch order has no assignments, you can now change the order status to Draft.
All fields are editable for Dispatch Order with a Draft status, even if there are assignments. Assignments will be updated to reflect any updates made to the parent Dispatch Order.
We've added a Dispatch Assignment History modal that's accessible from the assignment context menu on the DISPATCH screen. The audit history provides a detailed view of all the activities that occurred on an assignment that can help a user reconcile what happened/what is owed after work is completed. Assignment audit history shows changes in the life cycle of the Assignment itself and includes SUMMARY, ADVANCED, and NOTES tabs.
Summary events tracked include when the assignment was created, started, and completed. The Advanced tab includes Summary events as well as events like when the assignment was dispatched, scheduled quantity, load, or truck changes and other edits to the assignment.
Dispatchers can now change the End Time of a dispatch order that is scheduled or already in progress. A common use case might be when a customer would like to continue receiving material beyond the original end time.
We've added the ability to select and take action on multiple Dispatch Orders at once. For example, a dispatcher could change the status of multiple Draft Dispatch Orders to Scheduled in one action.
When copying multiple Dispatch Orders, each order is listed below a calendar widget and matched to the original Dispatch Order status.
Scale tickets can come in at multiple different times throughout the lifecycle of an order - minutes, hours, and sometimes even days after order completion. Now, when you select Send Daily Summary from the Dispatch Order shortcut menu, a new summary is generated with the updated scale ticket data since the last time the summary was generated.
Dispatchers can now choose the status (Draft or Scheduled) when creating a new Dispatch Order by copying an existing order. All the existing data (minus the date and assignments) are copied to the new order.
We've added tags to each dispatch order so that dispatchers quickly see what truck types are needed without having to click to open the order. If only one truck type is needed, that truck type will be displayed. If more than one truck type is needed, we display "Multiple Truck Types" on the dispatch order plank, and you can hover over the tag to display a tooltip with each of the multiple truck types.
If a load is In Progress AND Trux has matched an Apex scale ticket to that load, we now:
- Automatically complete the load and save the matched Apex scale ticket with that load when the assignment is completed
- Signify that the load was autocompleted with an status of Pending Completion
- Ensure that the load audit history displays the load was autocompleted by the System
- Leave delivery data (location, cycle time, etc..) as N/A
We've updated the color and design of some of the icons we use to communicate Dispatch Order, Dispatch Assignment, and Load status.
We’ve expanded the information you can export from Trux Deliver to aid in calculating hauler payments, customer invoices, reconciling invoices you may receive from 3rd party haulers for work they completed on your behalf, and other purposes including but not limited to financial planning and analysis, measuring operational performance, and improving estimation/quoting processes.
Previously, reorder requests on the Requests screen were displayed sorted from Oldest to Newest. So users would have to scroll to the end of the list in order to see the most recent entries. In order to make it easier to locate and manage these requests, we've added a Sort By drop-down allowing you to sort requests by the date/time they were created (newest first or oldest first) or requested (latest first or earliest first).
Sometimes dispatchers adjust the Dispatch Order filters but not the Driver filters, and it throws off the DISPATCH screen KPIs at the top of the view. You could manually compare the filter selections on one side to the other to try and make them match, but that's a lot of clicks. Now you can make one click to synchronize the filter settings between the two sides of the screen.
Dispatchers can now filter dispatch orders based on how the haulers are being paid (their freight rate unit). A new filter drop-down option has been added to the Dispatch Order filters modal called "Freight Rate Unit” with the following options:
- Cubic Yard
Dispatchers can now create, save (with a name), and select dispatch order filters. These filters are user-specific and are available to select on the dispatch order filters window at every log in (e.g., they persist so that when you log out and log back in they remain available to the user).
Previously, if you were to filter dispatch orders and then download the load slips, you would receive ALL load slips for ALL dispatch orders for the selected date (e.g., the system didn't take into account the filters you had set). Trux now gives you the option to download load slips for the dispatch orders that meet your filter criteria.
We redesigned and added a lot of new new features to this incredibly valuable and unique customer engagement and communication too. See all of the changes here.
Dispatchers now have the ability to manage hauler load slip image requirements at the Sales Order level.
For Dispatch Orders starting from Origin Locations without integrated scale systems, dispatchers can now control whether ticket images uploaded by haulers are sent for transcription.
Sometimes haulers need to communicate additional details about a delivery to enable more accurate payment calculations and reconciliation, specifically around travel time and wait time. So we’ve created a simple way for them to do this within TRUX Drive.