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Heath Umbach

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  • Creating Sales Orders

    A sales order contains the details associated with a job for which you are supplying trucks. It contains your customer's information and destination location details. Creating a sales order is the ...

  • Dispatch Order and Hauler Key Performance Indicators (KPIs)

    Trux Key Performance Indicators (KPIs) allow dispatchers to quickly monitor dispatch order and hauler progress at a glance. These KPIs appear across the top of the DISPATCH page. Show me how Click...

  • Load Planning and Management

    What is it? Trux has created a new tab - Plant Loads - on the DISPATCH screen that enables dispatchers and plant operators to view and manage the flow of trucks at the plant/origination in real tim...

  • Understanding and Managing Dispatch Order Progress

    Trux makes it easy for dispatchers to identify, at a glance, the progress of all dispatch orders in real-time with just a few clicks. See how Show me how Click the button for a step-by-step guided...

  • Track your haulers

    You can track all of your active haulers, from the time they punch-in to the time they punch-out, on the DISPATCH screen and on the TRACK screen. See how Show me how Click the button for a step-by...

  • Dispatching haulers

    Dispatching haulers to assignments is as easy as dragging and dropping a hauler onto a dispatch order from the DISPATCH screen. See how Show me how Click the button for a step-by-step guided tour ...

  • Adding Trucks and Drivers

    You can add your trucks and invite your drivers to download and install the Trux Drive app in just a few clicks on the FLEET screen. Click a topic below to jump to that section of this user guide. ...

  • Creating Dispatch Orders

    A dispatch order is a single day commitment to deliver material/product to a customer delivery location. Dispatch orders are comprised of loads rolled up into dispatch assignments. You can create a...

  • Downloading and installing the TRUX Drive

    To download and install the TRUX mobile app, click on the icon below from your mobile device. This link will take you directly to the app on the Apple App Store or Google Play Store depending on w...

  • Trux Deliver Release Notes - 01/05/2022

    Release Version 12.0.0 The following new features have been released and are available within Trux Deliver (click on a topic to skip to that section): Hauler Load Slip Requirement Settings Load sl...