Casey Mayberry
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Activity overview
Latest activity by Casey Mayberry-
Casey Mayberry created an article,
How do I dispute a shift?
Customers have the ability to dispute shifts that they believe to be in error or warrant further investigation. Some of the common reasons to dispute a shift include: Haulers punch-in or punch-out...
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Casey Mayberry created an article,
What if a contractor cancels a job?
If a contractor cancels a job less than 2 hours before the job start time, for any reason other than weather, you get paid for 4 hours of work. This is automatically generated on our side and nothi...
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Casey Mayberry created an article,
What are your hours of operation?
TRUX Support is open from 6am - 8pm ET (3AM- 5PM PT), Monday - Friday. We can be reached at 1-800-485-1304. In the case of an emergency outside of our hours of operation, we do have after hour on-...
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Casey Mayberry created an article,
What is Prevailing Wage?
When using the TRUX app you will see some jobs fall under the prevailing wage for compensation. These jobs will be marked . What is prevailing wage? Prevailing Wage laws (usually set by your state'...
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Casey Mayberry created an article,
What level of insurance is required to use Trux?
In order to complete your Trux account sign-up, we will need a Certificate of Insurance (COI) from your insurance agency. This is the final step before you are able to start using TRUX. In order to...
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Casey Mayberry created an article,
What kind of smartphone do I need for Trux Drive?
Trux Drive will work on most any of the current and popular Apple iOS (iPhone) and Android smartphones on the market today. For Android devices, the minimum supported operating system version is An...