There are several different lists or types of truckers within TRUX. Two of the most common are Regulars and Favorites. In this article, we describe how they differ and the benefits of both.
What is a Regular Driver?
Regulars (previously known as “Exclusives”) are third-party truckers who have a strong working relationship with a particular contractor. If a trucker agrees to become a Regular for a contractor, the contractor will have full control over which jobs the trucker sees and can accept in TRUX. Unless released (described below), the trucker will not be able to work for any other contractors within the TRUX platform.
What is a Favorite Driver?
A contractor can also choose to add truckers to their Favorites List. Contractors can offer jobs directly to truckers on their Favorites List, providing truckers with access to jobs that others won’t see. Similarly, contractors can give Favorite truckers a “first look” at jobs by showing jobs exclusively to Favorites for one hour after the order is placed. If no Favorites accept the job, it will be offered to all approved truckers on the TRUX Marketplace. Unlike regular drivers, however, favorite drivers do not give up control of what jobs they can see and accept in TRUX. As such, you can be a favorite for multiple different contractors.
Why would a trucker want to become a Regular?
The main reason a trucker might want to become a Regular for a contractor is to gain access to potentially more steady work. As such, the idea of hauling exclusively for a particular contractor can be appealing. Of course, there may be times where a contractor does not have enough hauling work available for all of their Regulars. In these cases, contractors have the ability to temporarily release Regulars so that they can see and accept available jobs from the TRUX Marketplace.
Why would a trucker want to become a Favorite?
The biggest reason a trucker would want to be on a contractor’s Favorites List is, simply, priority access. Favorites will see and have the chance to accept jobs before anyone else on the TRUX Marketplace, as well as the ability to be offered shifts directly. This provides them with the ability to plan and fill their schedules with more consistency and predictability, while maintaining the ability to see all contractors’ jobs within the TRUX platform, unlike a Regular trucker.
How do contractors release Regulars?
Details of how a contractor can do this are below, but this is entirely at the discretion of the contractor.
Temporarily releasing a Regular to see and accept work from the TRUX Marketplace
Selecting dates to release a Regular
Regulars who are “released” will be able to see and accept available jobs from other contractors on the dates you select. At the conclusion of those dates, they will automatically return to being a Regular and no longer be able to see and accept jobs from the TRUX Marketplace.
How do I become a Regular Driver?
A contractor typically initiates the process of adding a trucker as a Regular from the TRUX application.
Adding a Regular
Once a contractor adds a trucker as a Regular, the trucker will receive the following text message.
Trucker Regular request text message
Upon receipt of the above text message, the trucker only needs to reply ‘YES’ to accept the invitation to become a Regular for the requesting contractor. Alternatively, they can reply ‘NO’ to decline. If the request goes unanswered for 48 hours, it will automatically be declined, and the contractor will be notified.
How do I become a Favorite Driver?
A contractor chooses to add truckers to their Favorites List. You can always speak to the contractor to request to be added as a Favorite. If you’ve recently hauled for a contractor and would like the opportunity to haul more for them, ask them to add you as a Favorite in TRUX!
Adding a trucker as a Favorite